Healthcare Professional Education and Training
We provide a full range of interactive, self-paced guides and instructor-led sessions. We've organized them by category to help you find what you need.
Self-paced trainings
Featured courses
Getting Started with UnitedHealthcare
This is the first course all new care providers should complete. Whether you are new to our network, have a new employee, or simply need a refresher, this self-paced course is designed to give you what you need to get started working with us.
UnitedHealthcare Provider Portal Overview
Discover how you can use the UnitedHealthcare Provider Portal for all of your online services, including claims, eligibility, prior authorization, referrals and much more.
Special Needs Plan (SNP) Model of Care Training for Providers
This CMS required training includes information about the different types of SNPs tailored to individual needs. You’re considered a SNP care provider if you see UnitedHealthcare plan members who have benefits under a Medicare Advantage SNP.
Instructor-led learning events
Register for an instructor-led session to learn how to use the digital solutions available within the UnitedHealthcare Provider Portal.
CME credit courses
OptumHealth™ Education (OHE) is a jointly accredited education company with over 30 years of experience as a full-service provider of interprofessional continuing education (IPCE). OHE is simultaneously accredited to provide medical, nursing, optometry, pharmacy, psychology, social work, dental and dietitian continuing education activities.
All content is available free of charge to learners. To get started, simply create an account and choose the activities you'd like to participate in.
Educational programs
Coding Corner offers educational courses to help you improve your coding accuracy.
Education and training-related news
November 14, 2024
Dec. 1: Electronic reconsideration and appeal submissions required
Health care professionals must submit Medicaid medical reconsiderations and appeals electronically in Louisiana and Pennsylvania.
October 31, 2024
New online utilization management requirement
You will be required to submit utilization management requests online for patients delegated to Optum Health Networks.
October 31, 2024
New Jersey Medicaid: Unbundle maternity codes to avoid claim denials
Global billing isn’t permitted in New Jersey for maternity care services. See how to avoid claim denials.
October 01, 2024
New 2025 Individual Exchange plans and prior authorization information
On Jan. 1, 2025, we'll launch Individual Exchange plans in 4 new states. Learn more.
September 30, 2024
Jan. 1: Electronic reconsideration submissions required
Health care professionals must submit Medicaid claim reconsideration submissions electronically in Arizona.
August 30, 2024
Nov. 8: Claim-related documents going paperless for Louisiana and Pennsylvania Medicaid
As of Nov. 8, 2024, some Louisiana and Pennsylvania Medicaid claim-related letters will go paperless.
Need help?
Connect with us through chat 24/7 in the UnitedHealthcare Provider Portal.