Provider Training
See the training information below and stay up-to-date on topics that are important to your practice.
Behavioral health training
- Provider Express Behavioral Health Webinars & Training - Optum Provider Express offers informational webinars and training resources for providers on topics that may be vital to your practice.
- Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
Optum Provider Express training and resources
Optum Provider Express offers a variety of informational webinars and training resources for providers. Training classes, guides and resources are added frequently.
- Provider Express Webinars & Training Resources - Optum Provider Express offers informational webinars and training resources for providers to learn more about how to use the website and other topics that may be vital to your practice.
- Online training for Behavioral Health Providers is available under “UnitedHealthcare Community Plan Prior Authorization Training for Behavioral Health Providers”.
- Provider Express Training & Guided Tours - Optum Provider Express offers guided training about prior authorization, eligibility and benefits, and claims (claim entry, corrected claims, claim inquiry, etc.). First-time user training is available as well as a technical resource guide.
Additional training and resources
Our Healthcare Professional Education and Training page is your source for on-demand education created specifically for UnitedHealthcare providers. It gives you in-depth information and meaningful updates from UnitedHealthcare 24/7 and can be accessed from any device.
Topics
- Claims and Payments: Get the most recent claims processing information.
- Link Tutorials: Tutorials will quickly get you up to speed with our online self-service tools.
- State-Specific Information: Each state has its own page for state-specific information and resources.
UnitedHealthcare Community Plan of Hawaii Integrated Care and Resources
- Assessment Tools for Organizations Integrating Primary Care and Behavioral Health
- Behavioral Health Toolkit for Medical/Behavioral Providers
- Children’s Behavioral Health Integration and Value Transformation Toolkit
- First Episode Psychosis
- Intellectual and Developmental Disabilities (I/DD) Toolkit
- Intellectual/Developmental Disabilities Resources<
- Recovery and Resiliency
- UnitedHealthcare Care Provider Manual
- Hawaii DOH Behavioral Health Services Administration
- Hawaii DOH Developmental Disabilities Division
- Community Care Services
- National Alliance on Mental Illness Hawaii
- Hawaii Behavioral Health Barometer