Help your patients find the care they need

Double-check your provider data today

In a recent study of our provider directory, we discovered that the data we’re given by organizations is often inaccurate. Specifically, we found that providers were no longer with the practice, listed with the wrong specialty, had outdated/wrong contact information or were no longer accepting new patients.

As a result, almost half of the members we looked at were unable to make their desired appointments, which potentially may lead to increased cost of care.

How you can help

To help ensure your patients can easily find and get the care they need, it’s important that your provider information is up to date. Please review your provider data and ensure that you’re only listing the locations where your providers regularly treat patients. Please do not list all providers at all locations.  

Ways to verify your data

Please review your provider data and make any necessary updates using one of the following methods: 

• CAQH® Provider Data Portal
  • Existing users: Sign in to your CAQH Provider Data Portal accountopen_in_new
  • New users: Go to CAQH Provider Data Portalopen_in_new to create a new, secure account and review the CAQH Provider Data Portal for Providers User Guideopen_in_new
  • Delegates: CAQH Provider Data Portal for Groups is another digital submission option for your rosters. For more information, please contact caqh_uhc@uhc.com.
• My Practice Profile is available through the UnitedHealthcare Provider Portal
  • To access My Practice Profile, go to UHCprovider.com and Sign In at the top-right corner
  • Enter your One Healthcare ID
    • New users without a One Healthcare ID: Visit UHCprovider.com/access to get started
  • Select Practice Management from the top menu bar > My Practice Profile
  • If you have trouble accessing the portal or My Practice Profile, please email providertechsupport@uhc.com
  • Visit UHCprovider.com/mpp to learn more and find more resources about using My Practice Profile, including our My Practice Profile Interactive Guideopen_in_new
• Roster submissions: If your demographic updates are currently submitted on a roster, please follow the roster process for your updates