Welcome to UnitedHealthcare Individual Exchange plans, also referred to as Individual and Family plans. These plans are offered through the Health Insurance Marketplace, or the Exchange, where individuals can research, compare, and purchase health plans.
Here, you can access a variety of resources to help you work with us as you care for members who have these state-specific plans.

Interactive guide
Access this self-paced guide for everything you need to know about our Individual Exchange plans

Quick reference guide
Get answers about working with the plans in our quick reference guide
Actions you can take in the Provider Portal
Sign in to the UnitedHealthcare Provider Portal to manage your account and complete tasks
Actions you can take in the Provider PortalVerify your participation
Check if you’re in-network for an Individual Exchange plan
Update patient information
Provide accurate patient information to help make claims processing faster
Submit a referral
Refer your patients to a specialist within minutes
Submit or check claims
Review a claim’s status or send us a new claim with ease
Check eligibility
Confirm patient eligibility and review information about their benefits
Helpful links

Guides and Resources

Policies
State-specific plan information
Find pharmacy information about clinical criteria and prior authorization forms.
Pharmacy prior authorizations and exceptions
- Alabama Clinical Criteria - Effective May 1, 2025
- Alabama Clinical Criteria - Effective April 1, 2025
- Alabama Clinical Criteria - Effective March 1, 2025
- Alabama Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Arizona Clinical Criteria - Effective May 1, 2025
- Arizona Clinical Criteria - Effective April 1, 2025
- Arizona Clinical Criteria - Effective March 1, 2025
- Arizona Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
Pharmacy prior authorizations and exceptions
- Colorado Clinical Criteria - Effective May 1, 2025
- Colorado Clinical Criteria - Effective April 1, 2025
- Colorado Clinical Criteria - Effective March 1, 2025
- Colorado Prior Authorization Form for Prescription Benefits
- Colorado Prior Authorization Form for Mental Health Step Therapy Exceptions
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
- 2025 Individual Exchange Plans of Colorado Quick Reference Guide
- 2024 Individual Exchange Plans of Colorado Quick Reference Guide
- Colorado Referral Requirements Quick Reference Guide
- Colorado Rocky Mountain Health Plan Out-of-Network Request Form
- Colorado Rocky Mountain Health Plan Release of Information Form
- Colorado Rocky Mountain Health Plan Release of Information Form - Spanish
- Rocky Mountain Health Plans Administers Colorado Individual Exchange Plans
- Rocky Mountain Health Plans to align with UnitedHealthcare clinical requirements
- New radiation requirements for Rocky Mountain Health Plans
- UnitedHealthcare Individual Exchange Medical and Drug Policies
Pharmacy prior authorizations and exceptions
- Florida Clinical Criteria - Effective May 1, 2025
- Florida Clinical Criteria - Effective April 1, 2025
- Florida Clinical Criteria - Effective March 1, 2025
- Florida Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
Pharmacy prior authorizations and exceptions
- Georgia Clinical Criteria - Effective May 1, 2025
- Georgia Clinical Criteria - Effective April 1, 2025
- Georgia Clinical Criteria - Effective March 1, 2025
- Georgia Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Illinois Clinical Criteria - Effective May 1, 2025
- Illinois Clinical Criteria - Effective April 1, 2025
- Illinois Clinical Criteria - Effective March 1, 2025
- Illinois Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Indiana Clinical Criteria - Effective May 1, 2025
- Indiana Clinical Criteria - Effective April 1, 2025
- Indiana Clinical Criteria - Effective March 1, 2025
- Indiana Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Iowa Clinical Criteria - Effective May 1, 2025
- Iowa Clinical Criteria - Effective April 1, 2025
- Iowa Clinical Criteria - Effective March 1, 2025
- Iowa Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Kansas Clinical Criteria - Effective May 1, 2025
- Kansas Clinical Criteria - Effective April 1, 2025
- Kansas Clinical Criteria - Effective March 1, 2025
- Kansas Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Louisiana Clinical Criteria - Effective May 1, 2025
- Louisiana Clinical Criteria - Effective April 1, 2025
- Louisiana Clinical Criteria - Effective March 1, 2025
- Louisiana Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Maryland Clinical Criteria - Effective May 1, 2025
- Maryland Clinical Criteria - Effective April 1, 2025
- Maryland Clinical Criteria - Effective March 1, 2025
- Maryland Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
- Maryland Health Connection administers Maryland Individual Exchange Plans
Pharmacy prior authorizations and exceptions
Related links
- UnitedHealthcare Navigate® administers Massachusetts Individual Exchange Plans
- Massachusetts Navigate Quick Reference Guide
Pharmacy prior authorizations and exceptions
- Michigan Clinical Criteria - Effective May 1, 2025
- Michigan Clinical Criteria - Effective April 1, 2025
- Michigan Clinical Criteria - Effective March 1, 2025
- Michigan Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Mississippi Clinical Criteria - Effective May 1, 2025
- Mississippi Clinical Criteria - Effective April 1, 2025
- Mississippi Clinical Criteria - Effective March 1, 2025
- Mississippi Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Missouri Clinical Criteria - Effective May 1, 2025
- Missouri Clinical Criteria - Effective April 1, 2025
- Missouri Clinical Criteria - Effective March 1, 2025
- Missouri Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Nebraska Clinical Criteria - Effective May 1, 2025
- Nebraska Clinical Criteria - Effective April 1, 2025
- Nebraska Clinical Criteria - Effective March 1, 2025
- Nebraska Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
- Visit healthplanofnevada.com or sierrahealthandlife.com for plan options in Nevada
Pharmacy prior authorizations and exceptions
- New Jersey Clinical Criteria - Effective May 1, 2025
- New Jersey Clinical Criteria - Effective April 1, 2025
- New Jersey Clinical Criteria - Effective March 1, 2025
- New Jersey Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- New Mexico Clinical Criteria - Effective May 1, 2025
- New Mexico Clinical Criteria - Effective April 1, 2025
- New Mexico Clinical Criteria - Effective March 1, 2025
- New Mexico Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
Related links
Pharmacy prior authorizations and exceptions
- North Carolina Clinical Criteria - Effective May 1, 2025
- North Carolina Clinical Criteria - Effective April 1, 2025
- North Carolina Clinical Criteria - Effective March 1, 2025
- North Carolina Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Ohio Clinical Criteria - Effective May 1, 2025
- Ohio Clinical Criteria - Effective April 1, 2025
- Ohio Clinical Criteria - Effective March 1, 2025
- Ohio Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Oklahoma Clinical Criteria - Effective May 1, 2025
- Oklahoma Clinical Criteria - Effective April 1, 2025
- Oklahoma Clinical Criteria - Effective March 1, 2025
- Oklahoma Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- South Carolina Clinical Criteria - Effective May 1, 2025
- South Carolina Clinical Criteria - Effective April 1, 2025
- South Carolina Clinical Criteria - Effective March 1, 2025
- South Carolina Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Tennessee Clinical Criteria - Effective May 1, 2025
- Tennessee Clinical Criteria - Effective April 1, 2025
- Tennessee Clinical Criteria - Effective March 1, 2025
- Tennessee Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Texas Clinical Criteria - Effective May 1, 2025
- Texas Clinical Criteria - Effective April 1, 2025
- Texas Clinical Criteria - Effective March 1, 2025
- Texas Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
Pharmacy prior authorizations and exceptions
- Virginia Clinical Criteria - Effective May 1, 2025
- Virginia Clinical Criteria - Effective April 1, 2025
- Virginia Clinical Criteria - Effective March 1, 2025
- Virginia Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Washington Clinical Criteria - Effective May 1, 2025
- Washington Clinical Criteria - Effective April 1, 2025
- Washington Clinical Criteria - Effective March 1, 2025
- Washington Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Related links
- Washington Healthplan Finder administers Washington Individual Exchange Plans
Pharmacy prior authorizations and exceptions
- Wisconsin Clinical Criteria - Effective May 1, 2025
- Wisconsin Clinical Criteria - Effective April 1, 2025
- Wisconsin Clinical Criteria - Effective March 1, 2025
- Wisconsin Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Pharmacy prior authorizations and exceptions
- Wyoming Clinical Criteria - Effective May 1, 2025
- Wyoming Clinical Criteria - Effective April 1, 2025
- Wyoming Clinical Criteria - Effective March 1, 2025
- Wyoming Prior Authorization Form for Prescription Benefits
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective July 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective June 1, 2025
- Notice of Changes to Prior Authorization Requirements and Coverage Criteria - Effective May 1, 2025
Individual Exchange plan news
New 2025 Individual Exchange plans and prior authorization information
RMHP Individual Exchange plans to align with hospital reference lab protocol
Updates to Individual Exchange plans PDLs on Jan. 1, 2025
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