New daily and monthly Payment Summary reports

Reconciling accounts is easier with a consolidated view of payment activity

Beginning in September, reconciling accounts and posting payments is more efficient with the new daily and monthly Payment Summary reports. The daily report gives a consolidated view of payment activity at the tax identification number (TIN) level. The monthly summary file supports broader payment review and month-end reporting activities. Both are available in Document Library on the UnitedHealthcare Provider Portal.

How they help

You no longer need to search through multiple vendor portals for payment details. The payment types in the report are based on your payment preference settings:

• Optum Pay — Standard Automated Clearinghouse (ACH) 
• ECHO and Zelis — ACH+ 
• UnitedHealthcare — Real-time, checks and virtual card 
• Pay A Claim — Member-initiated

Payments from UMR, Optum Care and Veterans Affairs Community Care Network are not included in the report. 

The following data elements support payment posting and reconciliation:

• TIN
• NPI
• Payer ID
• Payment number
• Vendor payment number
• Payment amount
• Vendor ID
• Payment date
• Modality
• Payment vendor URL

Use the daily Payment Summary report to complement existing payment and remittance information. For claim-level reconciliation, continue to use the appropriate remittance advice, provider remittance advice notice, 835 file or other supporting payment documentation.

How to access the reports

Download the Payment Summary reports directly from Document Library: 

• Sign in to the UnitedHealthcare Provider Portal with your One Healthcare ID. 
  • If you don’t have a One Healthcare ID, register now 
• Select Documents & Reporting and click on Document Library 
• Select Provider Payment Documents folder to download the reports

Upload the reports in CSV file format to your practice management system for payment reconciliation.