Starting Aug. 1, 2024, UnitedHealthcare Community Plan of New York health care professionals must include a National Provider Identifier (NPI) number and taxonomy code when submitting claims.
Check the NPI Registry website to review your current NPI number and taxonomy status or view a list of provider taxonomy codes.
We suggest submitting claims electronically. If the taxonomy code is missing on an electronic submission, we will reject the claim as incomplete. However, if you submit a paper claim missing the taxonomy code, we will deny the claim. You can resubmit both electronic and paper claims to include a missing taxonomy code.
You can find HIPAA Companion Guides for Electronic Data Exchange (EDI) transactions to assist with this process. These guides provide specific technical details to help ensure your electronic transactions are processed effectively and efficiently.
For questions about NPI technical requirements or EDI, complete the contact form or email supportedi@uhc.com.
If you have general questions, connect with us through chat 24/7 in the UnitedHealthcare Provider Portal. For additional contact information, visit our Contact us page.
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