On Feb. 28, 2023, our temporary waiver of prior authorizations for pediatric formula will end. Starting March 1, 2023, you must submit prior authorization requests for UnitedHealthcare Community Plan of Texas members. The waiver was in place to help support you and our members during the nationwide formula shortage.
Visit the Prior Authorization and Notification page for information on how to submit prior authorization requests in the UnitedHealthcare Provider Portal.
Please reach out to your provider advocate or call Customer Service at 888-887-9003, 8 a.m.–6 p.m. CT, Monday–Friday.